When opening certain types of documents in TurboLaw, the document (or parts of it) will appear to "flicker" or "flash" on the screen. Microsoft Word may also be slow or sluggish to respond, or it may not respond at all.
This problem typically occurs when opening "complex" documents - that is, documents that have large tables or large numbers of form fields - for example, the Massachusetts document "Affidavit Disclosing Care or Custody Proceedings."
This problem happens if you are using Microsoft Word XP (2002) on Windows 7 (or later). This is because Microsoft Word XP (2002) is not completely compatible with Windows 7 or later versions of Windows.
To resolve this problem, you must upgrade to a newer version of Microsoft Word.