TurboLaw (Mac/Hosted)

General Use

• "It's time to backup TurboLaw" prompt appears but can't be dismissed

Windows/PC Specific

• ★ Video: How to connect to TurboLaw from Windows
• How can I add an icon for the hosted TurboLaw environment to my desktop/Start menu?
• How can I switch back to my computer's desktop without closing the hosted TurboLaw environment?

Apple/Mac OS X Specific

• ★ Video: How to Connect to TurboLaw from a Mac
• ★ Video: Copying files from TurboLaw to your Mac
• How to upgrade to the new Microsoft Remote Desktop app for macOS/OSX
• How can I add an icon for TurboLaw to my Dock?
• How to switch between full screen and windowed mode

Connecting

• Problem connecting: The requested session access is denied
• All or part of the screen is black after connecting
• Problem connecting: Password or User Name incorrect

Editing Documents

• ★ Edit Document button missing from Word or Excel

Getting Started

• ★ How to Connect to TurboLaw Cloud from Mac OS X
• ★ How to Connect to TurboLaw from Windows
• How to Connect to TurboLaw from a Smartphone (iPhone, iPad, Android, etc.)
• How to Move Your Cases & Files to TurboLaw
• How to set up for saving files to your own Mac/PC instead of the hosted TurboLaw environment

Saving

• ★ How to Save or Transfer Files & Documents To or From the hosted TurboLaw environment
• How to save documents to Microsoft OneDrive

Printing

• Some characters don't print properly
• How to print from the hosted TurboLaw environment
• Errors printing from the hosted TurboLaw environment